Rental Coordinator

McCoy Construction & Forestry, a John Deere dealership group with 25 locations across the Midwest and East South Central Regions, has an opening for a Rental Coordinator.

The Rental Coordinator is responsible for the efficient operation and control in marketing rental equipment.  Promotes, administers, and manages rental activities with customers, in accordance with Company policies.

Essential Duties and Responsibilities (not in order of priority):

• Assist customers in determining correct equipment size, mix, and model for application and jobsite requirements
• Schedule/Coordinate equipment hauling in support of customer’s needs
• Ensure accurate and timely rental transactions: invoicing, purchase order processing, insurance verification and customer payment
• Manage rental customer service activities, take calls, answer questions, and quote rates
• Coordinate/schedule maintenance and repairs with Service Department; monitor repair status and costs
• Maintain proper rental recordkeeping through timely data entry and file upkeep. Maintain updated equipment inventory information
• Investigate and resolve customer problems with equipment deliveries, repairs, billing, and related logistics
• Make recommendations to management regarding changes in the rental fleet, equipment needs, and of competitive rates and promotional activities
• All other duties as assigned by supervisor and/or management
• Maintain regular on-site attendance
  
   

Education, Skills & Knowledge Required:

• Minimum of 1 year experience in industrial construction equipment and/or agricultural equipment experience
• Bachelor’s degree in business, marketing, or communications preferred
• Knowledge of construction machine operation and application and ability to describe key product features and benefits to customers
• Good understanding of Microsoft Office and general computer skills
• Must demonstrate excellent verbal and written communication skills and can communicate and present in person, in writing, and on the telephone effectively with both large and small groups in English
• Must be skilled in customer service relations and act in a professional manner in all facets of customer service
• Present neat, clean, professional appearance of self and use proper business etiquette
• Ability to stand, walk, sit, and drive
• Ability to regularly lift, push, pull, or move up to 50lbs, lift and/or move up to 50lbs frequently and occasionally lift and/or move up to 100lbs
• Ability to work under conditions of periodic mental stress
• Ability to concentrate on several issues at the same time
  
  

Benefits:

• Paid time off - 80 Hours in the first year
• Medical, Dental, Vision, Short and Long-Term Disability Insurance
• 401k with Employer Match
• $50000 company paid life insurance policy

Affirmative Action/Equal Opportunity Employer – Qualified women, minorities and people with disabilities encouraged to apply.